AI career path · Customer-facing
How to become an AI solutions specialist.
Helps customers or internal teams choose, set up, and adopt AI tools for their work.
The work
What an AI solutions specialist does.
Typical work, not one employer’s job description. Postings vary, so read five for the role before you plan.
- Map a team’s work to AI tools
- Configure and pilot tools
- Train users and gather feedback
Skills to show
What hiring teams look for.
- Consulting or customer success
- Hands-on AI tool use
- Workshop facilitation
Routes in
Where people usually come from.
- Solutions engineer
- Customer success manager
- Trainer
Bring the domain knowledge from that work with you. It is often what sets you apart.
A first project
One piece of work that shows you can do the job.
A hiring team trusts what it can open and run. Keep the project small, measure it, and say plainly what does not work yet.
A documented pilot of an AI tool for one team’s workflow, with before-and-after measures.
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Does your résumé read like an AI solutions specialist?
Upload it with this role chosen. It is scored on five measures, and a coach checks the report before it reaches you by email.
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What does an AI solutions specialist do?
Helps customers or internal teams choose, set up, and adopt AI tools for their work. Typical work: map a team’s work to AI tools; configure and pilot tools; train users and gather feedback.
Which jobs lead into the AI solutions specialist role?
People often move in from work as a solutions engineer, a customer success manager, or a trainer. The skills to show are: consulting or customer success; hands-on AI tool use; workshop facilitation.
What should I build first?
A documented pilot of an AI tool for one team’s workflow, with before-and-after measures. Keep it small, measure how well it works, and write up what does not work yet.
How do I know if my résumé is ready for this role?
Upload it to the free Cursus résumé grader with this role chosen. It is scored on five measures, and a coach checks the report before it is emailed to you.
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